Step by Step
How It Works
Here is what happens after you contact us. You can print this page and keep it with your household notes.
Non-medical household-service coordination. Not a home health agency or medical provider.
For a medical emergency, immediate safety concern, suspected abuse, neglect, or exploitation, call 9-1-1 or your local emergency or protective-services agency. See Emergency Resources.
Step 1
Tell Us What Help Is Needed
Share the household task, the city and ZIP Code, and the best way to reach you using the online request form.
Step 2
We Help Coordinate With a Local Provider
Our concierge team helps coordinate with an independent local provider on pricing, availability, and scheduling.
Step 3
Job Done
The independent local provider completes the household task at the scheduled time.
What You Will Need
- Your name and the best way for us to reach you
- The senior's city, state, and ZIP Code
- A short description of the household task
- When help is needed, and the best way to reach you
What Happens Next
- Our concierge team reviews the request and checks local provider availability.
- We help organize communication with independent local providers.
- The provider confirms pricing, availability, scope, and scheduling with you.
- You decide whether to move forward. There is no obligation to book any service.
How We Help
We handle the legwork: understanding the task, checking which local providers cover the area, and helping organize pricing, availability, and scheduling so the household task gets done with as little back-and-forth as possible.
Requests are received through our online request form. Coordination is non-medical, and services are performed by independent local providers. See our Terms of Use for full details. For an emergency, call 9-1-1.
Ready to get practical household help organized?
Tell us what help is needed and we will check local provider availability in your area. Submitting a request does not create an obligation to book any service.